Privacy Policy

hotori.shop operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). hotori.shop is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

By accessing or using any of the Services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect or Process

• Contact details (name, address, phone number, email)
• Financial information (credit/debit card, payment details)
• Account details (username, password, preferences)
• Transaction information (items viewed, purchased, returned)
• Communications with us (customer service messages)
• Device information (IP address, browser, network details)
• Usage data (site navigation, interaction times)

Sources of Personal Information

• Directly from you
• Automatically through our Services (including cookies)
• From service providers
• From partners or third parties

How We Use Your Information

• Provide, personalize, and improve the Services
• Send marketing and promotional communications
• Prevent fraud and ensure security
• Communicate with you and provide customer support
• Comply with legal obligations

Disclosure of Personal Information

• To Shopify and service providers
• With marketing partners for targeted advertising
• When directed by you or with your consent
• With affiliates or as part of a business transaction
• To comply with legal requirements

Relationship with Shopify

The Services are hosted by Shopify. Your data may be shared with Shopify and used by them for analytics, advertising, and service improvements. Shopify may collect information across merchants to enhance performance and personalization.

Third-Party Websites

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

Children’s Data

The Services are not intended for children under the age of majority. We do not knowingly collect personal data from children. Parents or guardians may contact us to request deletion.

Security and Retention

While we use reasonable security measures, no method of transmission or storage is 100% secure. We retain personal information only as long as necessary for legal and business purposes.

Your Rights

• Access, correct, or delete your personal information
• Request a copy or transfer of your data
• Opt out of targeted advertising or data sharing
• Manage your communication preferences
• Withdraw consent or object to certain processing activities

To exercise these rights, visit the Shopify Privacy Portal or contact us directly.

Complaints

If you have concerns about how we handle your data, please contact us. Depending on your jurisdiction, you may also contact your local data protection authority.

International Transfers

Your information may be transferred outside your country. Where required, we use safeguards such as Standard Contractual Clauses to protect your data.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

If you have questions about this Privacy Policy, please contact us at: support@hotori.shop